bdx77 Privacy Policy

1. Data Controller Information

For the purposes of applicable data protection law, the data controller responsible for your personal information collected via bdx77.app is the bdx77 platform operator ("bdx77", "we", "us", "our"). bdx77 is the entity that determines the purposes for which and the means by which personal data is processed.

All formal data enquiries, subject access requests, and privacy-related complaints should be directed in writing to our designated data protection contact at [email protected]. We aim to acknowledge all formal data-related correspondence within two (2) business days and to provide a substantive response within thirty (30) calendar days of receipt, in accordance with applicable data protection standards.

This Privacy Policy is published in English and the English version governs in the event of any ambiguity. All formal communications regarding data protection will be conducted in English at Bangladesh Standard Time (BST, UTC+6).

2. Data We Collect

bdx77 collects personal data from you in three primary ways: information you provide directly, data generated automatically through your use of the platform, and information received from trusted third-party partners for verification and payment purposes. The table below summarises the categories of data we collect and the context in which each category arises.

bdx77 does not intentionally collect special category data (such as health information, biometric data, political opinions, or religious beliefs) and asks that you refrain from including such information in any communication with us. If such data is inadvertently received, it will be deleted promptly upon identification.

We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has provided us with personal data, that account will be suspended immediately and all associated data will be securely deleted, consistent with our strict 18+ only access policy.

3. How We Use Your Data

bdx77 uses your personal data only for clearly defined, lawful purposes. We do not process your data in any manner that is incompatible with the purpose for which it was originally collected. The following table sets out the key processing activities, the data categories involved, and the legal basis for each:

3.1 Account Management and Service Delivery

We use your identity, contact, and financial data to create and maintain your bdx77 account, process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other approved payment channels, provide access to casino games and sports betting markets, and deliver customer support. The legal basis for this processing is the performance of our contract with you.

3.2 Legal and Regulatory Compliance

bdx77 is required to process certain data to fulfil its obligations under applicable anti-money laundering (AML) laws, counter-terrorism financing (CTF) regulations, and know-your-customer (KYC) standards. This includes verifying your identity before processing withdrawals, monitoring transaction patterns for suspicious activity, and maintaining records for a minimum statutory period. The legal basis for this processing is legal obligation.

3.3 Responsible Gaming and Player Protection

We analyse usage data and betting patterns to identify signs of problem gambling behaviour, enforce self-exclusion arrangements, apply deposit limits and cooling-off periods, and proactively contact players where our systems flag a potential welfare concern. This processing is carried out in the vital interests of our players and forms a core part of our responsible gaming commitment. Players in Dhaka, Chittagong, Sylhet, and across Bangladesh who have set limits or self-exclusion periods will have those settings enforced through this data processing activity.

3.4 Fraud Prevention and Security

Technical data, usage data, and financial data are used to detect and prevent fraudulent activity, unauthorised account access, chargeback fraud, bonus abuse, and collusion between players. Where fraud is confirmed, relevant data may be retained beyond the standard retention period and shared with law enforcement as required by law.

3.5 Marketing Communications

With your explicit consent, bdx77 may use your contact data and marketing preference data to send you promotional offers, tournament notifications, and seasonal campaign information (such as BPL cricket promotions, Eid bonuses, and Pohela Boishakh specials). You may withdraw consent for marketing communications at any time by updating your notification preferences in your account settings or by contacting us at [email protected]. Withdrawal of marketing consent does not affect the lawfulness of processing carried out before the withdrawal.

3.6 Platform Improvement and Analytics

Aggregated and anonymised usage data is used to analyse platform performance, identify popular game categories, optimise page load times, and improve the overall player experience. Where possible, this analytics processing is carried out on anonymised data sets that cannot be linked back to individual players.

4. Data Sharing and Disclosure

bdx77 does not sell your personal data to any third party. We may share your data in the following limited, controlled circumstances:

4.1 Payment Processors

To process deposits and withdrawals, bdx77 shares necessary financial and identity data with payment service providers including mobile financial service operators (bKash, Nagad, Rocket, Upay), domestic banks (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank), and international card networks (Visa, Mastercard). These partners are contractually obligated to process your data solely for the purpose of completing the requested transaction and in accordance with their own published privacy policies.

4.2 KYC and Identity Verification Partners

To fulfil our regulatory obligations, bdx77 may share identity and verification data with third-party KYC service providers. These providers are engaged under strict data processing agreements and may not use your data for any purpose other than the verification service they are contracted to perform.

4.3 Game Software Providers

When you play a game hosted by a third-party studio (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi), limited technical and session data (such as player ID, session token, and stake amounts) is transmitted to that provider's servers to facilitate game play. Game providers are bound by contractual data protection obligations and applicable international gaming regulations. No personally identifiable contact or financial data is shared with game studios beyond what is technically necessary.

4.4 Legal and Regulatory Authorities

bdx77 may disclose personal data to law enforcement agencies, financial intelligence units, regulatory bodies, or courts where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of bdx77, our players, or the public. We will notify affected players of such disclosures where we are legally permitted to do so.

4.5 Business Transfers

In the event that bdx77 undergoes a merger, acquisition, restructuring, or sale of all or part of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will provide reasonable notice of any such transfer and ensure that the receiving entity is bound by privacy obligations at least as protective as those set out in this policy.

5. Cookies and Tracking Technologies

bdx77 uses cookies, web beacons, pixel tags, and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to analyse how the site is used. This section explains what types of cookies we use and how you can manage them.

5.1 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the platform to function and cannot be disabled. They include session authentication tokens, CSRF protection cookies, load-balancing identifiers, and language preference cookies. No personal data beyond a session identifier is stored in strictly necessary cookies.
• Functional Cookies: These cookies remember your preferences such as your chosen display settings, last-visited game category, and notification preferences. Disabling functional cookies may degrade your experience on the platform.
• Analytics Cookies: We use analytics cookies to understand how players navigate the platform, which pages are visited most frequently, and where technical errors occur. Analytics data is aggregated and used solely for platform improvement purposes.
• Marketing Cookies: Where you have provided consent for marketing communications, marketing cookies may be used to measure the effectiveness of promotional campaigns. These cookies track whether a user who clicked a promotion subsequently registered or deposited.

5.2 Managing Your Cookie Preferences

You may manage cookie preferences at any time through your browser settings. Most modern browsers allow you to block, delete, or receive notifications before cookies are stored. Please note that blocking strictly necessary cookies will prevent you from logging in to your bdx77 account. For detailed instructions on managing cookies in your specific browser, refer to your browser's official help documentation.

Cookie preferences can also be adjusted through the privacy settings panel in your bdx77 account dashboard once you are logged in. Changes to cookie preferences take effect on your next page load.

6. Data Retention

bdx77 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention periods apply as general guidelines:

• Active account data (identity, contact, financial records): Retained for the duration of your account and for a period of five (5) years following account closure, consistent with standard AML record-keeping obligations.
• KYC and verification documents: Retained for a minimum of five (5) years following the end of the business relationship, as required under applicable financial regulations.
• Transaction records (deposit and withdrawal history, betting records): Retained for five (5) years following each transaction, consistent with financial record-keeping standards.
• Customer support communications: Retained for three (3) years from the date of the last interaction, unless the communication relates to an ongoing dispute or regulatory investigation.
• Marketing preference records: Retained until you withdraw consent or close your account, plus a further twelve (12) months to evidence consent compliance.
• Technical and usage logs: Retained for thirteen (13) months on a rolling basis, after which they are aggregated and anonymised.

When retention periods expire, personal data is securely deleted or anonymised in accordance with bdx77's internal data destruction procedures. Anonymised data (which can no longer identify you) may be retained indefinitely for statistical and analytical purposes.

7. Your Privacy Rights

As a user of bdx77, you hold the following rights in respect of your personal data. To exercise any of these rights, contact us in writing at [email protected] with the subject line "Privacy Rights Request". We will acknowledge your request within two (2) business days and respond substantively within thirty (30) calendar days.

Please note that certain rights are subject to limitations. For example, we may be unable to delete data that we are legally required to retain for AML or KYC compliance purposes. Where we are unable to fulfil a request in full, we will explain the reason clearly and advise on any available alternatives.

If you are not satisfied with our response to a privacy rights request, you have the right to escalate your complaint to the relevant supervisory authority or data protection regulator in your jurisdiction.

8. Contact and Data Enquiries

All privacy-related enquiries, subject access requests, and data protection complaints should be submitted in writing to the bdx77 data protection contact. We do not accept verbal requests for privacy rights exercises — all requests must be submitted in writing to ensure an accurate and auditable record is maintained.

Contact method: Email to [email protected] with the subject line "Privacy Rights Request" or "Data Protection Enquiry".
Response time: Acknowledgement within 2 business days; substantive response within 30 calendar days.
Operating hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).
Language: All formal correspondence handled in English.

bdx77 reserves the right to update this Privacy Policy at any time. When material changes are made, we will notify all registered players via their registered email address and display a platform-wide notice for a minimum of seven (7) calendar days following the update. The "Last Reviewed" date at the top of this page will be updated to reflect the date of the most recent revision. Continued use of bdx77 after the effective date of a revised Privacy Policy constitutes acceptance of the updated terms.